Thanks, … After doing all the above steps, if you still come through the same situation and looking for how to fix a cracked unresponsive touch screen then the last step is to visit a service center. Weak batteries can cause Bluetooth signals to be weak. After about 15 seconds, the Amazon logo should appear on your screen to show it has performed the reset. by. Blow into the port or gently use a toothpick to clean it out. Use a can of compressed air to blow out any debris. 3. Step 1: Unplug the USB from the wall and remove the Amazon Tap. To switch your wireless channel: 1. Terms — o Use the playback controls on Amazon Tap: Press and hold the Volume Up and Volume Down buttons at the same time. (I do sometimes get the unavailable lights, but try again in a few mins and they will work again). Dual Band Router Causing Connectivity Issues. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Then restart the device and try connecting the Bluetooth device again. Amazon Smart Plug: Press and hold the button on the device for 12 seconds. I have a Dell Windows 7 Home Premium 64 Bit SP-1 Intel Core i5 CPU @ 3.2 GHz, 8.0 GB Ram 1TB hard drive computer purchased about 2.5/3 years ago. Afterwards, the adapter can be plugged back in. Done with Connect Gosund Mini Smart Plug to Alexa ! For this, you can unplug the power plug from the wall and wait 30 seconds. For the HS300/KP303, the control button works as both the power and reset button. I can see that every time you select a device from within the App, Alexa sends a reportState query to our servers and we respond the same way we do for voice activated reportStates. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Reply. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Press the control button to turn on or off the corresponding outlet. Glad i saw this. While your device charges, the Power button glows. To reset the device, use this step by step guide from Amazon: 1. I tried to factory reset both and nothing happened. Is the power button unresponsive? ... Plug in your modem and wait for it to turn on. Back up all the data you can before attempting a factory reset. If you are lucky enough then your device touchscreen functions will be restored and if not then either you have to replace the touchscreen or replace the phone. The first-generation Echo Dot requires a paperclip to be reset Amazon. It started working a few hours later. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. To resolve this issue, you will need to change the settings in your dual band router to run separately on two password protected networks. Step 1: Try it on a different USB Charger. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. After that, key in the serial numbers of the bulb. I had the same problem yesterday, my two smartplugs (Amazon) just stopped working. However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for ". Step 1: Unplug the charging Cradle from the wall and remove the Amazon Tap from the charging craddle. When ready to update, device's light indicator or ring will pulse blue. Can not connect to wifi or bluetooth. The sound from your Amazon Tap is still quiet at maximum volume. Step 1: Check to make sure that your Amazon Taps volume is turned up to a max. For the first original you'll need to find a paperclip or similar tool, then use it to press and hold the reset … Tap on Disable. Tap on Wyze and then Disable Skill. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Just unplug the device from the outlet and plug it back in. Connect the other end of the micro-USB cable to the power adapter. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? ... Amazon Smart Plug for $4.99 - Amazon limited time deal for Echo owners only. I have noticed that if I have a power outage, my phillips hue bulbs are unresponsive via amazon echo app until I physically toggle the power switch off and back on. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug Without power, you will not be able to listen and control music or use the Alexa Voice Service. Tricia Goss. ... Reset your Amazon Fire. You will need to set up the device from scratch and re-enter the settings. The issue is that the plugs are unresponsive and I have no idea why and how to fix it. Sorry everyone that’s my fault, haven’t used my plug in like a year and just dug it out to automate my Christmas tree. ... Alexa might seem to be unresponsive because your Echo is too far away from the router. Then the plugs quit responding and would error out in the Alexa app when I reset them and re added them. Third-party smart plugs: Unplug and wait 10 seconds. Learn how to replace it 'here'. By using our Services or clicking I agree, you agree to our use of cookies. same. I will try a complete wipe later this evening. To resolve certificate failures. 03/03/2018 Can not make connection, via wi-fi or bluetooth. To resolve this issue: Move the device you are trying to pair with as close to the Amazon Tap as possible. Nothing to do but wait it out. 1. If the Fire HD 8 still won’t charge, there may be a problem with your battery. Step 1: Move any obstructions that may be causing interference between the Amazon Tap or Bluetooth device. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). They reset and connect just fine. Plug your smart plug into an outlet. For plugs with lights, release the button once you see the LED light up. While holding the button, plug into an outlet. Cookies help us deliver our Services. 1. The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re-add the plug. Amazon Tap Needs Restored to Factory Settings. Was able to get it to work after resetting it, but then I forgot to add it to the 'All Lights' group, and re-adding it took like 10 tries. I got a new Amazon smart plug yesterday and was having fits getting it set up. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. A software update could take up to 15 minutes, depending on Wi-fi connection. I follow these steps for my brother Amazon tap and I resolve the bluetooth connecting issue. glad I'm not the only one. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Check out how to replace Bluetooth microchip here (will insert link once guide page is complete). The app version is on my Samsung S5 and is version 1.23. Step 2: Make sure the port is clean. Seems to appear that way. Make sure Amazon Tap is connected to an active Wi-fi. Amazon is experiencing an outage today. Released February 2016. ... you may need to reset the plug in smart life, then add it again. Use one of the following solutions for certificate failures. Share the Article: On occasion you may need to reboot, reset or restore your Wemo® Mini Smart Plug, F7C063. If a simple reset didn’t help, and your Echo Show is still unresponsive, you can try the factory reset. To perform a simple reboot: Interference With Other Wifi-Enabled Devices. From there connect your Amazon Tap to an active Wi-Fi network and register it to your Amazon account. 11/17/2017 Ironically, my non-Amazon SmartPlugs work fine with Alexa. To resolve this issue: 1. Afterwards, the adapter can be plugged back in. Really helpful guide on Amazon tap troubleshooting. Replace the charger, and it's an easy fix! Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Step 2: Remove any obstructions that may be blocking the device. 2016’s addition of Alexa voice control to the Fire Stick Remote made the device even more powerful, meaning that you now need only ask to see your favourite films or TV shows appear on screen. Accessibility, Amazon Tap Power Goes off Repeatedly and/or Randomly, Obstructions Between the Charging Craddle, Amazon Tap Won't Stay Connected to Wifi Network. 2. Factory Reset. For this, you can unplug the power plug from the wall and wait 30 seconds. Just got my first smart light which works with Phillips Hue. Using the Alexa app, forget this network, then reconnect. Save all of your important data and try a factory reset. Amazon Alexa. The smart lights started working again, and continued to work, while the only things left malfunctioning were the amazon plugs. 3. Step 3: if your Amazon Tap is still not functioning properly when plugged in, it may need a new USB port. Power lights blink from cyan to blue, repeatedly. Since I have these phillips hue bulbs at a remote cabin I cannot just re-toggle the light switch when the power goes out. ... Reset the Alexa-enabled device to factory defaults. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". 88 I thought it was defective until I started reading this thread. So I've had my smart plugs for a year and a little over two months. Amazon Smart Plug: To restart, unplug and plug back in the device. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. I am glad this happened this week. I have buy a new sealed Fire TV stick 2 that was reported lost/stolen! Tap on Skills & Games. ELEGRP G1215PA Auto Reset GFCI Replacement Plug Assembly 15 Amp 3 Wires 3-Prongs NEMA 5-15P Grounding for Power Pressure Washer, Pool Pump and More, UL Listed (1 Pack, Black) 4.6 out of 5 stars 508 $15.88 $ 15 . 4. Tap on Skills & Games. Note our new plug, circled in green, called Mini Smart Plug 5. Sometimes dust and dirt get stuck in the port. Wow. Scroll down to the "Device software version", which will be found under the "About" section. Tap on Your Skills. If the Fire HD 8 still won’t charge, there may be a problem with your battery. This small adapter which is available for US-style plugs, as well as plugs for Brazil, Europe, UK, Ireland, Austraila, New Zealand, and Asia, is … To deregister and reset your Amazon Smart Plug: Press and hold the button … Thanks! 05/17/2018 Restart Discovery. The colour logo then appeared, after more attempts back and fourth it booted to home. The Amazon Tap is Amazon's first portable product to feature Alexa Voice Search. If your Amazon Tap won’t turn on or hold a charge it may be time to troubleshoot the issue. Amazon.co.uk Today's Deals Warehouse Deals Outlet Subscribe & Save Vouchers Amazon Family Amazon Prime Prime Video Prime Student Mobile Apps Amazon Pickup Locations Amazon Assistant Help & Customer Service The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. 1. Looks like you're using new Reddit on an old browser. Following the steps in the manual for both manual and AP does not do it. The option to reset is located in settings under device on the Kindle Fire tablets and in the settings menu for Kindle ereaders. Press and hold the Wi-Fi / Bluetooth button and Previous button for 12 seconds. Turn your device on and off several time to test if this solved the disconnecting issue. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? 2 thoughts on “How to Setup a Timer on the Amazon Smart Plug” Gary Dunkinson says: December 16, 2020 at 12:05 am. Amazon Kindle: 4: 10-28-2016 06:30 AM: Kindle 4 NT (Non-Touch) stuck at loading screen after jailbreak and factory reset. Press and hold the "Previous" and "Wi-Fi / Bluetooth" button for 12 seconds. 3. Reply, © 2021 iFixit — Licensed under Creative Commons — Privacy — If the device does not charge, the USB may be faulty. I set 2 up in my home this week to use with lights, and I am loving them. Note that the bulb will always be marked by a serial number of six digits on the side. Screen Will Not Turn On. 4. Giving users access to a vast range of entertainment options—including Amazon Prime Video, Netflix, YouTube, and many more—it’s easy to see why Amazon’s Fire Stick has become so popular. Plug the power adapter into a power outlet. Fully power off your device and then plug into the microUSB charger for several hours. Clear all Bluetooth connections using the settings in the Alexa app. Switching to a 2.4 GHz channel or a 802.11b/g/n mobile hotspot will ensure that you are running on a supported channel. Amazon also develops the Kindle, which is available as an e-book reader as well as a tablet computer. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug arran biggart - I'm glad to know that It's just an Amazon problem. Everything you need to know about the Amazon Alexa Smart Plug. Amazon Taps sound is distorted or not loud enough at maximum volume. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Unfortunately for me, that's about half of the ones I own. While performing the latest software update, avoid saying anything to your device or using the Alexa app. Reset Amazon Tap In order to resolver the power misfunction, resetting your Amazon Tap may resolve the problem. Wait a … Then restore the plugs to factory and start over. Avoiding this update could potentially interfere with the device's power. 12/27/2017 Hold the power button down for 20 seconds. - - - Updated - - - Sorry by reset I just me pull the plug, not redoing the system.